Ms. Byrnes (pronounced "Burns") is a Certified Substance Abuse Program Administrator (C-SAPA) with more than 25 years of experience in the field of substance abuse management.
Diana began her career with one of the nation's largest Third Party Administrators of DOT-regulated drug and alcohol testing services as a Medical Review Officer Assistant (MRO-A) and an account manager for more than 400 employer testing accounts. During this time, she earned the esteem designation of Certified Substance Abuse Program Administrator (C-SAPA); which illustrates her ability to develop, implement and administer transportation workplace drug and alcohol testing programs in accordance with federal regulations and within the accepted standards for testing, training, medical review, confidentiality and business ethics.
In 2003, Diana joined the Center for Urban Transportation Research (CUTR) at the University of South Florida, as a Substance Abuse Management Specialist. In this capacity, Diana manages the FDOT Substance Abuse Management Oversight and Technical Assistance Program, develops and delivers training and conducts research. Diana's published research.
Ms. Byrnes is also a USDOT Transportation Safety Institute (TSI) Lead Instructor. TSI develops and delivers transportation related training programs nationwide using a team of recognized transit professionals and subject matter experts. Diana is the lead instructor for the TSI Substance Abuse Management and Program Compliance course and the Reasonable Suspicion Determination for Supervisors course.
Diana is a frequent presenter at conferences sponsored by the Federal Transit Administration (FTA), the American Public Transportation Association (APTA); the Transportation Research Board (TRB); and the National Transit Institute (NTI).
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